Return Policy

Service Overview

Aluminumdoorserv provides professional organizing services for residential and commercial spaces. Because our services are time-based and customized, this Return Policy outlines our cancellation, refund, and satisfaction guarantee procedures.

Cancellation Policy

Client Initiated Cancellations

We understand that plans change. Here are our cancellation terms:

• More than 48 hours notice: Full refund or free rescheduling
• 24-48 hours notice: 50% refund or free rescheduling
• Less than 24 hours notice: No refund, rescheduling subject to availability with 25% fee
• No-show: Full session fee charged, no rescheduling

To cancel or reschedule, contact us at cooperation@aluminumdoorserv.world or call +1 507-284-2511.

Weather Or Emergency Cancellations

In cases of severe weather, natural disasters, or other emergencies, aluminumdoorserv reserves the right to cancel appointments. In such cases, clients will receive full refund or complimentary rescheduling with no fees.

Refund Policy

Deposit Refunds

Deposits paid to secure appointments are refundable according to our cancellation timeframes. Refunds will be processed to the original payment method within 5-10 business days of cancellation.

Service Refunds

Once organizing services have commenced, refunds are evaluated on a case-by-case basis. Partial refunds may be offered for:

• Service quality issues reported within 24 hours
• Incomplete services due to circumstances within our control
• Mutual agreement to discontinue services

Non-Refundable Items

The following are non-refundable:

• Completed organizing sessions
• Consulting fees for initial assessments
• Third-party expenses incurred on your behalf
• Storage products or organizational supplies purchased

Satisfaction Guarantee

Your satisfaction is important to us. If you are not completely satisfied with our organizing services, please notify us within 48 hours of session completion. We will:

• Review your concerns in detail
• Offer to complete a complimentary follow-up session to address issues
• Provide guidance on maintaining the organized space
• Discuss alternative organizing approaches that better suit your needs

Rescheduling Policy

We offer flexible rescheduling options:

• Free rescheduling with 48+ hours notice
• One free reschedule per booking
• Additional reschedules may incur a fee
• Rescheduled appointments subject to availability
• Seasonal peak times may have limited availability

Package Services

For clients who purchase multi-session packages:

• Packages must be used within 12 months of purchase
• Unused sessions are non-refundable after 12 months
• Packages are non-transferable
• Partial refunds available for unused sessions if cancelled within 6 months, minus 20% administrative fee

Disputes And Resolution

If you have concerns about billing or service quality:

1. Contact us immediately at cooperation@aluminumdoorserv.world or +1 507-284-2511
2. Provide detailed information about your concern
3. We will investigate and respond within 3 business days
4. If resolution cannot be reached, we may offer mediation or arbitration

Payment Disputes

If you dispute a charge with your bank or credit card company before contacting us, we reserve the right to:

• Suspend future services until the dispute is resolved
• Charge administrative fees for chargeback processing
• Pursue collection for legitimate charges

We encourage direct communication to resolve any payment issues amicably.

Force Majeure

Aluminumdoorserv is not liable for failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, pandemics, government restrictions, or civil unrest. In such cases, we will work with clients to reschedule services at no additional cost.

Modifications To This Policy

We reserve the right to modify this Return Policy at any time. Changes will be posted on our website with an updated "Last Updated" date. Existing bookings will be honored under the terms agreed upon at the time of booking.

Contact Us

For questions about refunds, cancellations, or this Return Policy, please contact Aluminumdoorserv:

• Email: cooperation@aluminumdoorserv.world
• Phone: +1 507-284-2511
• Address: 200 1st St SW, Rochester, MN 55905
• Website: aluminumdoorserv.world

We are committed to providing excellent service and will work with you to find fair solutions to any concerns.